At Quentin Files, we are dedicated to protecting your privacy and ensuring that any personal information you share with us is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website or making purchases.

2. Information We Collect

To process your orders and serve you better, we may collect the following details:

  • Full Name
  • Delivery Address
  • Contact Number
  • Email Address

We gather only the information needed to fulfill your orders and provide support.

3. How We Use Your Information

The information we collect is used for:

  • Processing and dispatching your orders
  • Coordinating with delivery services for shipping
  • Sending order confirmations and updates
  • Responding to your questions and customer service needs
  • Sending occasional news, promotions, and updates related to Quentin Files (optional)

4. Payment Information

Quentin Files operates exclusively on a Cash on Delivery (COD) basis. We do not request, process, or store any online payment or credit/debit card information.

5. Sharing of Information

We do not share, sell, or lease your personal information to any external parties.
Your information may be shared only with delivery partners to ensure the successful delivery of your order. These partners are required to keep your information confidential.

6. Data Protection and Security

We take your privacy seriously and have implemented measures to secure your personal data against unauthorized access, use, or disclosure. Access to your information is limited to authorized staff members responsible for order processing and customer service.

7. Opt-Out Instructions

If you wish to stop receiving promotional emails or updates from Quentin Files, you can opt out by emailing [email protected] with the subject line “Unsubscribe”. Once we process your request, you will be removed from our promotional mailing list.

8. Contact Us

If you have any concerns, questions, or requests about our Privacy Policy or how your data is used, please contact us at:
šŸ“§ [email protected]