1. Order Processing
At Quentin Files, we are committed to dispatching your orders promptly. After confirming your order, we start processing it within 1-2 business days to ensure quick delivery.
2. Delivery Method
All our orders are shipped via reliable courier services using a Cash on Delivery (COD) method. You pay for your order in cash when it arrives at your address.
3. Delivery Timeframe
Delivery typically takes 3 to 7 business days depending on your location. We strive to deliver within this timeframe, but please allow for possible delays during busy periods.
4. Order Tracking and Updates
You will receive updates about your order status. If you wish to know more about the delivery or need assistance, you can always contact us.
5. Failed Deliveries
If our courier partner cannot deliver the package due to an incorrect address or unavailability, they will contact you to reschedule the delivery. Please ensure that someone is available to receive the package and pay in cash.
6. Contact Us
For shipping inquiries, contact us at:
š§ [email protected]